What data do we collect?
e‑Media collects the following data when you correspond with us directly:
- Personal identification information, including names, titles, addresses, emails, phone numbers and social media identities
- Sales and marketing data, including details of the e‑Media services you may have enquired about or purchased
How do we collect your data?
e‑Media collects and processes data when you enquire or order any of our services, or correspond via email, telephone or other messaging services.
We may also receive your data indirectly, shared with us by other individuals or published in public data sources.
How will we use your data?
e‑Media collects your data so that we can reply to enquiries, process orders and manage your account.
How do we store your data?
e‑Media takes appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way. In addition, we limit access to your personal data to those employees and agents who have a business need to know and are subject to a duty of confidentiality.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements.
By law, for tax purposes, we have to keep basic customer information for 7 years, including customer identity and transaction data.
Lawful bases for processing
We only process personal information where we have a lawful basis for doing so, including:
- Where we need to meet contractual agreements in the provision of services
- Where it is necessary for our legitimate interests
- Where we need to comply with legal or regulatory obligations
e‑Media would like to send you information about our services that we think might be of interest. However, you have the right at any time to stop e‑Media from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please email firstname.lastname@example.org
Cookies are files placed on your computer to collect standard Internet log information and visitor behaviour information.
How to contact us
Call: +44 (0)1932 254787, or
Write: 8 Linfield Close, Hersham, Walton‑on‑Thames, KT12 5EY
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that e‑Media has not addressed your concern satisfactorily, you may contact the UK supervisory authority for data protection issues at Information Commissioner’s Office.